TERMS AND CONDITIONS (download as PDF) Participation in this program requires applicant, herein called TRAVELER understands and agrees to the terms and conditions required by Tesca Travel, herein called TRAVEL COORDINATOR.
TESCA TRAVEL AND PARTICIPANT'S RESPONSIBILITY TO ABIDE BY LICENSE REQUIREMENTS Travel Coordinator is in full compliance with all requirements for Support for the Cuban People travel to Cuba which are administered by the United States Department of Treasury's Office of Foreign Assets Control (O.F.A.C.). These requirements state all Travelers will adhere to a full-time schedule of activities that support civil society in Cuba and result in meaningful interactions between the Traveler and individuals in Cuba. By taking part in this Support for the Cuban People program to Cuba, Traveler agrees to participate in listed itinerary activities unless sick or otherwise unable. Additionally Travel understands the O.F.A.C. recommendation to retain records of travel to Cuba for five years after returning to the United States.
LIMITS OF LIABILITY Travel in Cuba can be unpredictable. Travel Coordinator reserves the right to make reasonable changes in schedule when deemed advisable for the comfort and well being of the participants. Travel Coordinator acts only as an agent for Traveler in regard to transportation and/or all other related travel services as stated in the program description and itinerary. As such, Travel Coordinator assumes no liability for injury, delay, irregularity, loss or damage to person or property or additional costs resulting directly or indirectly from: acts of nature, detention, weather, failure of any means of transportation to comply with schedules, quarantines, strikes, civil disturbances, theft, government regulations related to customs, immigration, violations of law, or trade embargoes, discrepancies, and/or change in transit or living accommodations over which Travel Coordinator has no control. Additionally Travel Coordinator reserves the right to refuse to accept or retain Traveler as a program participant.
VISAS and PASSPORTS Travel Coordinator will obtain the required visa for Traveler to enter and travel within to Cuba. Visa will be dispersed through flight provider or directly at Customs at the Havana airport. Traveler must possess a passport that is current and does not expire within six months of travel. Cuban American Travelers must possess a current Cuban visa, passport, and other required documents.
LODGING AND ROOM SELECTION Lodging will be provided for Traveler at seaside casa #1 and seaside casa #2. Casas are former private residences that through recent economic liberalization in Cuba can now be reserved. Traveler understands that the lodging is former private home, not a hotel, and so there are variances between the rooms (some rooms have views, some have king beds, some have queens, most rooms have bathroom but a few share a bathroom down the hall, etc). Rooms will be reserved for Traveler by order of registration. The earliest registrants will assigned the rooms with the most amenities. Those purchasing a single room supplement may be assigned a room with less amenities (double bed instead of king, no view instead of view, etc) so that the very largest rooms can be set aside for two travelers. See ‘Single Room Supplement’ below.
SINGLE ROOM SUPPLEMENT Travel Coordinator can offer each trip a limited number of single room lodging for an supplemental fee. These rooms will be in seaside casa #1, seaside casa #2, or similar lodging. Once the limited number of rooms have been reserved there are no additional singles to offer though there may still be space to share a room with another Traveler.
PAYMENT SCHEDULE Traveler will have the option to submit payment for travel in two or three installments. $500 deposit with application to confirm registration. The remaining balance is due either in full 65 days prior to travel (December 20, 2019) OR 50% due 65 days prior to travel (December 20, 2019) and remaining 50% due 35 days prior (January 20, 2020). Failure to submit amount due by required dates will incur a LATE FEE charge of $100 with an additional charge of $10 for each day late. Late payment may also result in the Traveler’s spot being eliminated or released to those on the waiting list.
CANCELLATION POLICY Deposit payment is NON-REFUNDABLE. Upon receipt, balance due payments are similarly NON-REFUNDABLE. For this reason it is highly advisable that Traveler purchase Travel Insurance coverage (see next section). Tesca Travel offers exclusive small group travel experiences that been secured through prepayment for group rate pricing for flights, lodging, transportation, meals, guides, etc. These group rates are fixed and cannot be renegotiated or refunded. For these reasons and others Tesca Travel has a strict policy of no refunds for deposit payment or balance due payment. Travel Insurance provides coverage if a Traveler must cancel. To cover preexisting medical conditions it should be purchased within two weeks of program registration.
TRAVEL INSURANCE Travel Insurance is very STRONGLY RECOMMENDED through Allianz Travel Insurance (www.allianztravelinsurance.com). Travel Insurance is NOT included by Tesca Travel and must be purchased separately by Traveler. Estimated cost is $200 to $400. Travelers Insurance provides coverage should the Traveler need to cancel prior to travel due to medical or other emergencies. Travel Insurance also covers emergency medical evacuation from Cuba to the United States and covers other scenarios that could cancel, delay or inhibit travel to Cuba such as weather, political change, etc. Tesca Travel recommends Allianz Travel Insurance (www.allianztravelinsurance.com) which is used by Tesca Travel guides and staff. Most insurance companies do NOT cover travel to Cuba, Allianz does. IMPORTANT: To cover pre-existing medical conditions, Travel Insurance must be purchased within 14 days of submission of trip deposit to Tesca Travel. To receive complete coverage Traveler must list in insurance application that the total trip cost at least equal to Tesca Travel program cost of $4,490.